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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Courtney L.'s profile image
Courtney L. 
a week ago

Great, seamless experience. Thanks! 

Business response:

Thank you for the positive review, Courtney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Harold A.'s profile image
Harold A. 
a week ago

The entire experience was very pleasant... everyone was very helpful and whenever we had any questions, they were answered, very promptly... 

Business response:

Hi Harold - Your feedback is greatly appreciated. Thank you for the review. 

Bernard S.'s profile image
Bernard S. 
a week ago

Always received a response to any questions I may have had. Good service  

Business response:

Hi Bernard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James D.'s profile image
James D. 
a week ago

Appreciate the quick movement as we pivoted to a larger loan amount.  

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Robert Colvin I.'s profile image
Robert Colvin I. 
a week ago

There was minor confusion about documents I needed to provide, specifically about the termite inspection, but it seems the document I sent of a negative termite problem was ultimately accepted.  

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jason F.'s profile image
Jason F. 
a week ago

The team that assisted me was very well versed and knowledgeable making the transaction smooth and understanding  

Business response:

Hi Jason - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kathryn T.'s profile image
Kathryn T. 
a week ago

Great experience! I got all my questions answered with great detail. I appreciate all the hard work from everyone and especially how you kept in contact with me and checking on my progress and well being with this whole process until the final step. 

Business response:

Hi Kathryn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Evelin S.'s profile image
Evelin S. 
a week ago

The members from pennymac are very friendly specially nancy and mario  

Business response:

Thank you for taking the time to share your experience with us, Evelin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Reginald C.'s profile image
Reginald C. 
a week ago

As we know, I've been a customer with Pennymac for many years.The service that surrounds this company,creates a pleasant atmosphere to continue doing business with this company.The process for my newhome wasso streamline,which created a greatprocess! 

Business response:

Hi Reginald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.